Welcome to FinalGoodbye.us. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and related services, including our Memorial Tree Program and public memorial book projects.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register, submit a message, or dedicate a tree, we may collect your name, email address, and any information you provide.
Message and Dedication Content: Messages intended for future delivery are treated as confidential unless otherwise specified. Dedications submitted for public memorials or tree programs are not confidential and may be published.
Technical Data: We may collect data such as IP address, browser type, device type, and site usage details for security, analytics, and operational purposes.
2. How We Use Your Information
We use your information to:
Store and deliver final messages according to your instructions
Publish dedications in online and printed memorials
Issue tree planting certificates and maintain dedication records
Improve and monitor site performance and user engagement
Communicate with you regarding submissions, service updates, or issues
Promote our services through anonymized or attributed user content where permitted
3. Confidentiality of Messages and Submissions
Final messages submitted through the message delivery platform are treated as confidential unless the user explicitly designates otherwise.
By contrast, content submitted for public dedications such as memorial trees is not considered private. By submitting a dedication or tree request, you consent to have your content displayed publicly, printed in books, or used for promotional purposes.
4. Public Use and Consent for Publication
Submissions for memorial trees, honorary dedications, or remembrance projects may be published in:
Online memorial databases
Printed remembrance books
Tree certificates
Marketing and promotional materials
By using these features, you consent to this public use and grant us the right to display, reproduce, and distribute your submissions as part of our services.
5. Third-Party Services and Sponsors
We may use third-party platforms and partners for analytics, hosting, email, certificate generation, printing, and tree planting. Some tree planting and memorial programs may be coordinated by third-party sponsors.
While we aim to work with good-faith partners, we do not control or guarantee third-party data practices. You acknowledge that participation in third-party coordinated programs is voluntary and that we are not responsible for sponsor behavior.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance site functionality, personalize content, and analyze traffic. You may adjust your browser settings to limit or disable cookie use.
7. Legal Compliance and Data Requests
We will not share your personal information unless required to do so by law, subpoena, or other legal obligation. If legally allowed, we will make reasonable efforts to notify you before disclosing any personal data.
8. Your Rights and Choices
You may request:
Access to the personal data we hold about you
Deletion of your personal data, where applicable
Correction of inaccurate information
Opt-out from promotional communications
To make a request, please contact us using the form on our Terms and Conditions page.
9. Security and Limitations
We use SSL encryption and secure storage to protect your data. However, we cannot guarantee total security. You should not store sensitive data such as passwords, account numbers, or private credentials within your messages or submissions.
10. Changes to This Policy
We may revise this Privacy Policy at any time. Updates will be posted on this page. Continued use of the site after changes are posted signifies your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns regarding privacy, please contact us through the form linked on our Terms and Conditions page.